Frequently Asked Questions by providers

How do I prescribe medications through SKNV?

SKNV offers two simple ways to prescribe medications, depending on how your practice prefers to operate:  

  • Medications Available in Your Office: 
    Order medications through SKNV’s ordering system with support from your dedicated SKNV Consultant. Medications are shipped to your practice so patients can leave their visit with treatment in hand, while the practice can generate revenue.  

Your SKNV Consultant will help you set up the workflow that works best for your practice.   

Do I need a special license to prescribe medications from my office?

Licensing requirements vary by state. Your SKNV Consultant will help you understand exactly what’s needed for your location and assist with next steps if applicable.

Are all medications available through the two delivery models?

While many SKNV prescription dermatology medications are available through both, some formulations are exclusive to one model. 

  • A curated selection is designed specifically for in-office dispensing, and certain formulations may be available only through that model (not eligible for direct-to-patient shipping). 
  • The direct-to-patient shipping offers a broader selection of medications. 
 

Your SKNV Consultant can walk you through the two models and explain the medication differences. All SKNV Medications can be found in our Medications Directory.  

How do I get started with SKNV?

Getting started with SKNV is straightforward. Your dedicated SKNV Consultant will guide you through the setup process and help ensure your practice is aligned with state-specific requirements. They’ll clearly walk you through:  

  • What’s required for your state  
  • What’s optional based on how your practice operates  
  • What doesn’t apply to you  

With hands-on support from our team, most practices find it seamless to bring SKNV medications in-office and begin dispensing with confidence—without adding unnecessary steps or complexity.  

Does prescribing medications from my office have an additional cost?

Prescribing SKNV from your office can support practice efficiency and cost savings, and be an opportunity for additional revenue for your practice. With SKNV, you are reducing administrative burden, streamlining treatment delivery, and offering convenience for your patients.  

Because every practice is different, your SKNV Consultant can provide a custom pro forma based on your patient volume, prescribing patterns, and state requirements.  

How can I reach a SKNV Consultant?

You’ll have a dedicated SKNV Consultant assigned to your practice. They are your primary point of contact for:  

  • Ordering and inventory questions  
  • Medication availability  
  • State-specific dispensing requirements  
  • Practice setup and optimization  
 

You can reach your SKNV Consultant directly via email or phone, or contact SKNV Customer Success, and we’ll connect you quickly.  

What can I do in the SKNV Provider Portal?

The SKNV Provider Portal is your central hub for managing SKNV prescribing and dispensing workflows outside of your EMR.  

From the portal, providers can:  

  • View available SKNV prescription dermatology medications  
  • Place and manage orders  
  • Track order and shipment status  
  • Access prescribing tools and resources  
  • Connect directly with your dedicated SKNV Consultant  
 

The portal is designed to support efficient, provider-led care while keeping workflows simple and flexible. 

Do patients want their medication in their doctor's office?

Yes! Three out of four (75%) Americans would prefer to have their prescriptions filled in their doctor’s office instead of a retail pharmacy if given the choice. Additionally, 84% feel it would be more convenient, and 62% believe it would help them better manage their health. Every month, over 25,000 patients fill SKNV prescriptions. 

Is it right for my patients?

Studies have shown that up to 70% of patients who encounter prior authorization don’t receive the original prescribed medication, but a substitute. Physicians know what works best for their patients. This allows you, the provider, to customize your patient’s medication regimen to ensure they receive the best medication for them. It also offers the convenience of dispensing during their visit and reduces out-of-pocket expenses compared to their pharmacy copays. When patients leave the office with medication in hand, their understanding is enhanced, their compliance rates increase and their outcomes are improved. 

How do I prescribe SKNV if I don’t have an EMR?

Providers without an EMR can prescribe SKNV medications through the Rx Portal. This allows you to electronically submit prescriptions to SKNV, and the medication is then dispensed and shipped directly to the patient’s home.  

The link to the Rx Portal is available in your SKNV Provider Portal

Is this the right option for your patients?

Research shows that up to 70% of patients who encounter a prior authorization requirement do not receive the originally prescribed medication and are instead switched to an alternative. 

As a provider, you know what works best for your patients. This approach helps you maintain control of the treatment plan by allowing you to tailor a medication regimen that best fits each patient’s needs. 

It also offers added convenience by enabling dispensing during the visit, while often helping reduce out-of-pocket costs compared to traditional pharmacy copays. 

When patients leave the office with their medication in hand, they are more confident in how to use it, adherence improves, and overall outcomes can be better supported. 

Do your patients want to receive their medication right in your office?

Yes. In fact, three out of four Americans (75%) say they would prefer to have their prescriptions filled in their doctor’s office rather than at a retail pharmacy, if given the choice. 

In addition, 84% report it would be more convenient, and 62% believe it would help them better manage their health. 

Each month, more than 25,000 patients fill prescriptions through SKNV—reflecting the growing demand for a simpler, more supportive patient experience.